Shipping / Packaging / Processing
The Estimated Delivery Time (EDT) is the time frame in which we expect your order to be delivered. We use a simple equation to calculate the EDT:
Estimated fulfillment time + estimated shipping time = estimated delivery time
Our average fulfillment time is 2–5 business days for all custom products made by Shit-Tshirt, across all techniques.
To calculate the estimated fulfillment time, we consider our current order volume and fulfillment capacity. Likewise, we calculate the estimated shipping time based on our historical data for deliveries in your area or sales region.
For all these reasons, the estimated delivery time is just that—an estimate, not a guarantee. Here are some reasons an order might be delivered later than expected:
- Issues with print or embroidery files
- Out-of-stock products
- Shipping-related delays such as failed delivery attempts, service disruptions, or severe weather conditions
Nevertheless, we strive to meet our delivery time estimates for every order.
If you find that the EDT has passed, please allow a little more time. If 5 business days have passed and you still haven’t received your order, please contact us by email (shittshirtshop@gmail.com) so we can review your case.
We ship worldwide, except for certain countries due to legal restrictions or transportation limitations.
The list of restricted destinations may change over time and depending on circumstances. At the moment, we do not ship to the following destinations:
- Ecuador
- Cuba
- The regions of Crimea, Luhansk, and Donetsk in Ukraine
- Gaza Strip
- Russia
- Belarus
- Iran
- Syria
- North Korea
Please note that the war in Ukraine severely limits shipments to Ukraine. For now, we can only ship to Latvia.
In addition, our carriers have a list of countries where they are temporarily not offering international shipping due to situations such as natural disasters and other service disruptions. You can check the latest updates on the USPS homepage.
Please note that the list of countries where we or our carriers do not offer international shipping may change.
Once we’ve prepared your order, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. By clicking on that number, you can view the latest updates on your shipment’s location through our tracking page.
When an order is in transit, status updates will depend on the shipping carrier. If you experience any issues, please contact us at shittshirtshop@gmail.com and we’ll do our best to help you.
Terms / Policies / Returns
We do not offer returns or exchanges, but if there is any issue with your order, please contact us.
Refunds are only offered to customers who receive incorrect or damaged items. If this is your case, please contact us at shittshirtshop@gmail.com with photos of the incorrect/damaged items and we’ll take care of it.
You can find all the information about our refund and return policy here.
Any claim for a misprinted, damaged, or defective item must be submitted within 30 days of receipt. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
Payment
We offer three payment methods: PayPal and credit card (Visa, Visa Electron, Mastercard, and American Express).
We want to guarantee complete security and trust at all times, so if the website doesn’t allow you to complete your order, please contact our team at +34 696 06 70 96 or by email at shittshirtshop@gmail.com.
Our IT support and customer service department will resolve your issue as quickly as possible.
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Frequently Asked Question
How can you help?
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What is a return policy?
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What payment methods do you accept?
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Do you sell gift cards?
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